Payments and refunds
Before paying
Check the account, denomination, currency and payment details before paying. For crypto, verify the coin and network. The price is fixed for each order.
Wallet and cards
A Lava.top card credits the wallet when its code is redeemed once. A card does not automatically activate a monthly plan. Keep the seller’s order number.
Payment problems
If payment is confirmed but balance has not updated, do not pay again. Send your order ID and payment proof to admin@modelseed.dev. Crediting errors and duplicate charges are checked against transaction records.
Request a refund
Contact support with your order ID and reason. Refund requests for unused funds are reviewed according to the payment method, actual usage, fees and applicable law. Consumed API usage is not unused balance.